Improved business unit efficiency by designing and developing applications and automation tools, reducing productivity waste by $3M per year and reducing project timelines by 200-600% resulting in increased customer satisfaction.
Designed and developed applications and tools for internal partners to improve efficiency and customer satisfaction. UX/UI design, web design, and Azure Cloud. Fluent in HTML, CSS, and Javascript. Can speak comfortable to users, stakeholders, developers, and management alike.
Spearheaded user research, UX/UI design, and development to replace legacy applications, resulting in better usability and automation.
Utilized strong writing skills for clear content design, technical writing, documentation, and presentations.
Technical lead, coach, and product owner of an agile squad focused on innovation and automation projects. Interviewed and hired for both junior and senior positions.
Drove the replacement of legacy applications with modern web and cloud technologies, CI/CD, and development leadership, resulting in more automation, higher quality, improved user and client satisfaction, and enhanced associate experience.
Advocated for and taught clean coding principles for improved quality, developer satisfaction, and enhanced ability to refactor and maintain.
Senior Software Engineer
Fidelity Investments
2012 - 2015
Led the requirements gathering, UX/UI design, and web development of a full-stack web application to migrate from single-use, unmaintainable MS Access applications and deliver consistency and vastly improved usability and automation for a core business unit.
Invented a method to do test-driven development (TDD) within VBA/Excel for faster development and better communication with business stakeholders
Expanded the FirstLine suite of interactive data templates by 200% to increase the efficiency and shorten timelines for more business units. Invented a test-driven development (TDD) process for faster development and better communication with business stakeholders
Hosted training sessions on topics such as Git, agile, design principles, clean coding practices, and presentation design.
Software Engineer
Fidelity Investments
2010 - 2012
Led research, project planning, and development of a new reporting platform to automate and standardize client reports across business units, bringing portable Excel reports to clients versus the old 1000-page PDF documents that clients hated and that were difficult to analyze and approve.
Expanded the FirstLine suite to cover more layouts with Stock Plan Services, while also refactoring for improved speed of delivery, performance, and accuracy.
Associate Software Engineer
Fidelity Investments
2008 - 2010
Designed and built a first-of-its-kind automated validation template (FirstLine) for clients to use, saving them and Fidelity dozens of hours and thousands in implementation costs per project, with an estimated $1+ million in savings in the first year of use, plus greatly increased client satisfaction.
Performed data analysis and validation and supported implementations of external clients' stock compensation plans.
Worked with outside clients and implementation managers to deliver best-in-class conversion services for employee benefits data.